Kathryn’s House works under a philosophy of care that dictates that all residents shall live in a safe and comfortable environment, where they are treated with respect and equality, irrespective of their needs and backgrounds and in an environment of trust and familiarity.
We believe it’s extremely important to promote independence and understand that all of our residents should be treated as individuals so every person living with us has a plan of care designed around their requirements and preferences, granting them choice in all aspects of their daily routine. We also welcome regular visits from family and friends.
To ensure that our high standard of care is maintained, an independent quality assurance system is in place throughout the home.
" We are very grateful and a big thank you for the loving care and assistance that you all gave to our mother over the years. This gave us peace of mind and comfort knowing that she was happy and in very good hands."
Mr A. Taylor
Our Care Team
All our staff are employed under a rigorous process which enables us to find the best candidates for the job. All our care staff have, or at least are working towards an NVQ Level 2 qualification in Health and Social Care. Likewise our catering staff all have NVQ Level 2 in catering and hospitality. We are committed to keeping our staff up to date with changing procedure and legislation using a continuous staff training programme.
Our staff are passionate and committed to providing the highest standard of care. Continuity of care is of utmost importance to us and our residents. We keep our staff happy and motivated to ensure that turnover is low by conducting regular appraisals. Our open and friendly management team allows staff, residents and family members to share
any concerns or ideas freely.